Abid Khan

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Abid Khan

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abid@digitalrepublictalent.com


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OVERVIEW

Who we are

DMPG is a small, highly experienced team providing digital experience enablement services to our clients.  We punch well above our weight and boast an impressive client roster including Audible, Boden, Compare The Market, Hive, Saga,  The Economist and many more.  We always strive to go beyond client expectations, and we are recognised as leaders in our industry.  We now need to grow our team, and we are looking for a Digital Experience Enablement Specialist who shares our enthusiasm for capturing and understanding data.

What we do

Our core enablement services cover five key components within two service strands:

DATA COLLECTION

  1. Data layer strategy, design and implementation
  2. Tag management strategy, deployment and maintenance
  3. Analytics strategy, implementation and insights support

DATA ACTIVATION

  1. Conversion rate optimisation strategy, execution and insights support
  2. Personalisation strategy, execution and insights support
  3. Marketing automation across all digital customer touch-points

We guide our clients onto a digital maturity path to ensure they get the greatest value from their data set by removing any inefficiencies or uncertainties around accuracy.

The role:

As the Client Enablement Lead, you will report to the Enablement Director, who will support you on all client tasks as required. Your day-to-day responsibilities will include:

  • Driving the overall direction for those clients across the Data Activation and Collection service strands
  • Being the primary interface for our clients running their CRO and Personalisation programmes predominantly via Adobe Target
  • Ensuring all client requirements are understood, documented and validated, drawing on your experience to help define requirements
  • Manage the delivery of tasks related to conversion rate and personalisation programmes including: 
    • Building testing plans
    • Building implementation plans
    • Configuring the activity/experiences inside of the testing tool
    • Creating segments to better target and analyse data
    • Working with the internal team members and client stakeholders to ensure all parties are completing their tasks to achieve the overall deliverable on time
    • Proactively engaging with clients to continually enhance data collection and usage
    • Ensuring all tasks are delivered to a high specification and within specified timeframes

There will be no direct reports for this role immediately – which will likely change as we continue to grow – but you will have access to at least 6 additional staff members shared by the rest of the business to manage all your client requirements.  These additional staff members are split between solution design, engineers, QA and project management roles.

Your ESSENTIAL skills and experience:

  • 3+ years CRO/Personalisation
  • 1+ years Adobe Analytics
  • 1+ years managing client accounts 
  • Excellent client communication skills
  • Excellent task management skills
  • Proficient in MS Excel and PowerPoint
  • Enjoys working in a fast-paced team environment
  • Sense of humour

Salary and benefits

We will offer a highly competitive salary and benefits package commensurate with your skills and experience. We also offer a company performance bonus scheme, which, as part of a small team, you will be able to directly influence.

Location

Initially home-based with the option of using a central London hot-desking environment on demand. We recently ended our commitment for a large fixed office in central London due to the pandemic but will be reviewing in H2 of 2021.

Summary

This is a chance to be part of a growing team delivering real value for our clients.  We are, in most cases considered, as an extension of our client’s team and as such enjoy effective and long-standing working relationships. You should be motivated to make a real difference to all client engagements and to deliver the best value.

Who we are

DMPG is a small, highly experienced team providing digital experience enablement services to our clients.  We punch well above our weight and boast an impressive client roster including Audible, Boden, Compare The Market, Hive, Saga,  The Economist and many more.  We always strive to go beyond client expectations, and we are recognised as leaders in our industry.  We now need to grow our team, and we are looking for a Digital Experience Enablement Specialist who shares our enthusiasm for capturing and understanding data.

What we do

Our core enablement services cover five key components within two service strands:

DATA COLLECTION

  1. Data layer strategy, design and implementation
  2. Tag management strategy, deployment and maintenance
  3. Analytics strategy, implementation and insights support

DATA ACTIVATION

  1. Conversion rate optimisation strategy, execution and insights support
  2. Personalisation strategy, execution and insights support
  3. Marketing automation across all digital customer touch-points

We guide our clients onto a digital maturity path to ensure they get the greatest value from their data set by removing any inefficiencies or uncertainties around accuracy.

The role:

As the Client Enablement Lead, you will report to the Enablement Director, who will support you on all client tasks as required. Your day-to-day responsibilities will include:

  • Driving the overall direction for those clients across the Data Activation and Collection service strands
  • Being the primary interface for our clients running their CRO and Personalisation programmes predominantly via Adobe Target
  • Ensuring all client requirements are understood, documented and validated, drawing on your experience to help define requirements
  • Manage the delivery of tasks related to conversion rate and personalisation programmes including: 
    • Building testing plans
    • Building implementation plans
    • Configuring the activity/experiences inside of the testing tool
    • Creating segments to better target and analyse data
    • Working with the internal team members and client stakeholders to ensure all parties are completing their tasks to achieve the overall deliverable on time
    • Proactively engaging with clients to continually enhance data collection and usage
    • Ensuring all tasks are delivered to a high specification and within specified timeframes

There will be no direct reports for this role immediately – which will likely change as we continue to grow – but you will have access to at least 6 additional staff members shared by the rest of the business to manage all your client requirements.  These additional staff members are split between solution design, engineers, QA and project management roles.

Your ESSENTIAL skills and experience:

  • 3+ years CRO/Personalisation
  • 1+ years Adobe Analytics
  • 1+ years managing client accounts 
  • Excellent client communication skills
  • Excellent task management skills
  • Proficient in MS Excel and PowerPoint
  • Enjoys working in a fast-paced team environment
  • Sense of humour

Salary and benefits

We will offer a highly competitive salary and benefits package commensurate with your skills and experience. We also offer a company performance bonus scheme, which, as part of a small team, you will be able to directly influence.

Location

Initially home-based with the option of using a central London hot-desking environment on demand. We recently ended our commitment for a large fixed office in central London due to the pandemic but will be reviewing in H2 of 2021.

Summary

This is a chance to be part of a growing team delivering real value for our clients.  We are, in most cases considered, as an extension of our client’s team and as such enjoy effective and long-standing working relationships. You should be motivated to make a real difference to all client engagements and to deliver the best value.